Shipping policy
Shipping Policy
Last Updated: May 20, 2026
Thank you for shopping with ScotShop. Every order is made with care and produced through our trusted print and fulfillment partners.
Order Processing
Most orders are processed within 2–7 business days before shipment.
Because many of our products are made-to-order, processing times may vary depending on:
- Product type
- Order volume
- Seasonal demand
- Supplier availability
Orders are not processed on weekends or holidays.
Shipping Times
Estimated shipping times after processing:
- United States: 3–7 business days
- International: 7–21 business days
Please note that shipping times are estimates and are not guaranteed.
Tracking Information
Once your order ships, you will receive a confirmation email with tracking information.
Tracking updates may take up to 48 hours to appear after shipment.
Split Shipments
Some orders may arrive in separate packages depending on product type, warehouse location, or fulfillment partner availability.
You may receive multiple tracking numbers for one order.
Incorrect Addresses
Customers are responsible for providing accurate shipping information at checkout.
ScotShop is not responsible for:
- Orders shipped to incorrectly entered addresses
- Delays caused by incorrect shipping information
- Packages returned due to address issues
If an order is returned to us because of an incorrect address, additional shipping charges may apply for reshipment.
Delays
While we work hard to ensure timely delivery, delays may occasionally occur due to:
- Carrier issues
- Weather conditions
- High seasonal demand
- Supply chain disruptions
- Customs processing for international orders
ScotShop is not liable for shipping delays once an order has been handed to the carrier.
Lost or Stolen Packages
ScotShop is not responsible for lost or stolen packages marked as “Delivered” by the shipping carrier.
If your package appears lost, please contact the carrier directly using your tracking number.
International Orders
International customers are responsible for any customs fees, import taxes, duties, or additional charges required by their country.
These fees are not included in product or shipping prices.
Questions
If you have any questions about your order or shipping status, contact us at:
ScotShop
Email: support@scotshop.com